Shipping policy

Last updated: October 14, 2026

Thank you for shopping with My Store 3. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders will be processed as soon as possible.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to India.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

Please verify the following details before placing an order:

  • Full name
  • Complete delivery address
  • City, state, and PIN code
  • Active phone number

If you notice an error in your shipping address, contact us as soon as possible.

We will try to assist with address corrections before dispatch, but changes may not be possible once an order has been shipped.

Gadget Sutra cannot guarantee successful delivery when incorrect or incomplete address information has been provided.

 Delayed Deliveries

We make reasonable efforts to ensure that orders are delivered within the estimated delivery period.

However, delays may occur due to:

  • Courier or logistics issues
  • Weather conditions or natural events
  • Public holidays and high order volumes
  • Incorrect address information
  • Supplier or inventory issues
  • Other circumstances beyond our reasonable control

If your order is delayed beyond the communicated delivery estimate, please contact our support team.

We will make reasonable efforts to check the shipment status and help resolve the issue.

Nothing in this section limits any rights you may have under applicable law.

7. Lost, Damaged, or Incorrect Shipments

If your order arrives damaged, contains the wrong product, or appears to be lost in transit, please contact us as soon as possible.

Please provide:

  • Your order number
  • A description of the issue
  • Relevant photographs or other supporting information, where available

Our team will review the issue and coordinate with the relevant supplier or shipping partner to determine the appropriate resolution.

Any replacement, refund, or other remedy will be handled according to our Return & Refund Policy and applicable law.

8. Multiple Shipments

Some orders may contain products supplied by different suppliers or shipped from different locations.

In such cases, items from the same order may arrive in separate packages and at different times.

Where available, tracking details will be provided for the individual shipments.

9. Delivery Attempts and Undelivered Orders

Customers should provide an active phone number and ensure that someone is available to receive the shipment when required.

If delivery fails because the address is incorrect, the recipient is unavailable, or the courier cannot complete delivery, the shipment may be returned to the sender or supplier.

If your order cannot be delivered, please contact our support team so we can review the available options.

Any additional shipping charges, cancellation, or refund arrangements will be handled according to the circumstances and applicable law.

10. Order Cancellation

If you wish to cancel an order, contact us as soon as possible at our customer support email address.

Cancellation requests may be easier to process before an order has been dispatched. However, cancellation cannot be guaranteed after processing or shipment.

If an order has already been dispatched, please contact us for guidance regarding the available options under our Return & Refund Policy.

Any eligible refund will be processed in accordance with applicable law.

11. Delivery Areas

Gadget Sutra will accept orders for the locations that are serviceable by our shipping partners and supported by our store.

Delivery availability may vary depending on the product and destination PIN code.

Please ensure that your delivery address is serviceable before completing your purchase.

12. Contact Us

If you have questions about shipping, delivery, or order tracking, please contact us:

Store Name: Gadget Sutra
Email: [Your Business Email]
Website: [Your Store URL]

We will make reasonable efforts to assist you with your shipping-related concerns.

Questions?

Contact our team at komal957135@gmail.com.